Privacy Policy

1. Introduction

At Treasurechest (P.I.S Global), we respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and protect your information when you use our B2B platform.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

• Full name, email address, phone number
• Business position/title and nationality
• Authentication credentials and verification status

Business Information:

• Company name, history, and registration documents
• Annual revenue and market information
• Business cards and verification documents
• Brand descriptions, categories, and product information
• Contact person details and business relationships

Platform Activity:

• Product favorites and browsing history
• Invoice requests and payment information
• Communication records and contact messages
• Page views, session data, and user behavior analytics

Technical Data:

• IP address, browser type, and device information
• Location data and country information
• Session IDs and user agent strings

3. How We Use Your Information

We use your information for the following purposes:

• Account Management: User registration, authentication, and profile management
• Verification Services: Processing buyer and brand verification requests
• Business Connections: Matching buyers with relevant Korean cosmetic brands
• Payment Processing: Handling invoice requests and PayPal transactions
• Communication: Sending notifications, updates, and responding to inquiries
• Analytics: Improving platform performance and user experience
• Legal Compliance: Meeting regulatory requirements and preventing fraud

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Cloud Infrastructure: Data is stored on Supabase, a secure cloud database platform
• Encryption: All data is encrypted in transit and at rest
• Access Control: Strict access controls limit who can view your information
• Regular Backups: Data is regularly backed up to prevent loss
• Monitoring: Continuous monitoring for security threats and unauthorized access

5. Data Sharing and Third Parties

We share your information only in the following circumstances:

• Business Connections: Sharing relevant business information with matched brands/buyers
• Payment Processing: Sharing necessary information with PayPal for transaction processing
• Service Providers: Sharing with trusted service providers who help operate our platform
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

6. International Data Transfers

As a global platform connecting international buyers with Korean brands, your data may be transferred internationally. We ensure appropriate safeguards are in place for all international transfers.

7. Account Deletion and Data Retention

When you request account deletion, we handle your data as follows:

• Personal Data Deletion: Personal information, favorites, and notifications are permanently deleted
• Business Data Transfer: Transaction records, orders, and business communications are transferred to our system account (cozy@pis-global.com) for legal and business continuity purposes
• Analytics Anonymization: Analytics and session data is anonymized to remove personal identifiers
• Verification Documents: Uploaded documents are permanently deleted

This approach ensures compliance with data protection laws while maintaining necessary business records.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and personal data
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain types of data processing
• Withdrawal: Withdraw consent where processing is based on consent

9. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage and performance
• Provide personalized content

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our platform and updating the "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

• Email: privacy@pis-global.com
• General inquiries: support@pis-global.com